While the users of the three social media platforms remained clueless as they repeatedly received error messages for most part of the day, the stocks of Silicon Valley firm Facebook dropped by nearly five per cent as a result.
“To the huge community of people and businesses around the world who depend on us: we’re sorry. We’ve been working hard to restore access to our apps and services and are happy to report they are coming back online now. Thank you for bearing with us,” Facebook, which owns photo sharing app Instagram and messaging platform WhatsApp, said on Twitter.
Mike Schroepfer, chief technology officer of Facebook, said on Twitter: “Sincere apologies to everyone impacted by outages of Facebook powered services right now. We are experiencing networking issues and teams are working as fast as possible to debug and restore as fast as possible.”
“Facebook services are coming back online now (It) may take some time to get to 100 per cent. To every small and large business, family, and individual who depends on us, I’m sorry,” Schroepfer said in another tweet.
Earlier in the day, Facebook had said: “We’re aware that some people are having trouble accessing our apps and products. We’re working to get things back to normal as quickly as possible, and we apologise for any inconvenience.”
WhatsApp and Instagram too had taken to Twitter to inform their users about the outage.
“We’re aware that some people are experiencing issues with WhatsApp at the moment. We’re working to get things back to normal and will send an update here as soon as possible. Thanks for your patience!” said the messaging app which more than two billion active users in the tweet.
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